At 1cash88, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a member of our platform.
The core principles that govern how 1cash88 handles your personal data.
All personal data held by 1cash88 is encrypted at rest using AES-256 and in transit via TLS 1.3. We apply security-by-design principles to every system that handles member information.
1cash88 does not sell, rent, or trade your personal data to third-party advertisers or marketing companies. Your data is used solely to deliver and improve our services to you.
You have the right to access, correct, port, or request deletion of your personal data at any time. Submit a data request to our support team and we will respond within 14 business days.
We collect only the data that is strictly necessary to operate the Platform, verify your identity, process payments, and meet our legal obligations. No excessive or speculative data collection.
Every data processing activity at 1cash88 has a defined legal basis — consent, contractual necessity, legal obligation, or legitimate interest. We document and disclose these bases clearly in this Policy.
Your data is not retained indefinitely. Retention periods are defined by the purpose for which data was collected and by applicable legal requirements. Data is securely deleted when no longer needed.
1cash88 ("the Company", "we", "us", or "our") is committed to protecting the personal information of all users who access or register on the 1cash88 platform at https://1cash88.cam (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal data in connection with your use of the Platform and all related services.
This Policy applies to all individuals who interact with 1cash88 — including registered members, prospective members who browse the Platform without registering, and visitors who contact our customer support team. By accessing the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, all of which collectively govern your relationship with 1cash88.
For the purposes of this Policy, the following definitions apply:
The Data Controller responsible for the personal data of all 1cash88 Platform users is the operating entity of 1cash88 as identified in our Terms & Conditions. All data protection queries, access requests, and complaints should be directed to our Data Protection contact point as described in Section 16 of this Policy.
1cash88 serves users across Malaysia, including members based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, Subang Jaya, and other locations across Peninsular and East Malaysia. The platform operates in English, Bahasa Melayu, and Mandarin to serve Malaysia's diverse population.
1cash88 collects personal data in three ways: data you provide directly, data we collect automatically when you use the Platform, and data we receive from third-party sources.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, NRIC / Passport number | Registration, KYC verification |
| Contact Data | Email address, phone number, residential address | Registration, account updates |
| Financial Data | Bank account details, payment card details (tokenised), cryptocurrency wallet addresses, transaction history | Deposits, withdrawals |
| KYC Documents | Scanned/photographed copies of government-issued ID, proof of address, selfie verification | KYC process |
| Support Data | Chat transcripts, email correspondence, complaint records | When you contact support |
When you access or use the Platform, we automatically collect the following technical data:
We may receive personal data about you from the following third-party sources:
1cash88 processes your personal data only where we have a valid legal basis to do so. The legal bases we rely upon are as follows:
1cash88 uses your personal data for the following purposes:
We use your registration data to create and maintain your Account, authenticate your identity when you log in, process deposit and withdrawal transactions, settle bets and game outcomes, and deliver customer support. This processing is necessary for the performance of our contract with you.
We use identity data and KYC documents to verify that you are at least 21 years of age, to confirm your identity in compliance with applicable anti-money laundering regulations, and to prevent fraud and financial crime. This processing is required by law and as a condition of operating a betting and gaming platform.
We analyse your betting and gaming activity — including frequency, stake sizes, deposit patterns, and time spent on the Platform — to identify signs of problem gambling behaviour and to support the operation of our responsible gambling tools, including deposit limits, session timers, and self-exclusion. This processing is in your vital interest and in the legitimate interest of 1cash88 as a responsible operator.
We use technical and behavioural data to monitor for unauthorised access attempts, suspicious activity, cheating, bot usage, and financial fraud. This includes analysing IP addresses, device fingerprints, login patterns, and transaction anomalies.
We use aggregated and pseudonymised data to analyse Platform usage, improve game and product offerings, optimise the user interface, and inform business decisions. This processing is conducted on the basis of our legitimate interest in improving the Platform and is carried out on data that does not identify individual users directly.
With your consent, we may send you promotional communications about 1cash88 offers, bonuses, and new features via email or in-platform notifications. You may opt out of marketing communications at any time by updating your Account preferences or contacting our support team. Opting out of marketing will not affect your receipt of transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts).
1cash88 does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis:
We engage third-party companies to perform specific services on our behalf — including payment processing (Maybank, CIMB, Public Bank, FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Visa, Mastercard, and cryptocurrency gateways), identity verification, cloud hosting, fraud detection, and customer support software. These providers act only on our instructions and are bound by data processing agreements.
We are required by law to disclose certain personal data to regulatory bodies, financial intelligence units, law enforcement agencies, and tax authorities upon receipt of a valid legal request or where we are obliged to report under anti-money laundering, counter-terrorism financing, or applicable gaming regulations.
In the event of a merger, acquisition, reorganisation, or sale of all or substantially all of 1cash88's assets, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and the privacy implications before it takes effect, where practicable.
Some of the third-party service providers we use may be located in jurisdictions outside Malaysia. Where we transfer personal data internationally, we take steps to ensure that adequate protections are in place, including the use of standard contractual clauses, data processing agreements, and selecting service providers that maintain internationally recognised security standards.
By using the 1cash88 Platform, you acknowledge that your personal data may be processed in countries outside Malaysia. We will always ensure that any such transfer is governed by appropriate safeguards consistent with this Policy.
Cookies are small text files stored on your device when you visit a website. They enable the website to remember your preferences, maintain your logged-in session, and analyse how you use the site. Some cookies are strictly necessary for the Platform to function; others are optional.
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Session management, authentication, security, anti-fraud | No — required for Platform operation |
| Functional | Remembering your language preference, display settings, and saved account preferences | No — necessary for user experience |
| Analytics | Understanding how members use the Platform to improve features and identify technical issues | Yes — consent-based |
| Marketing | Tracking referral sources and measuring the effectiveness of promotional campaigns | Yes — consent-based |
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair Platform functionality, including your ability to log in or maintain a session.
1cash88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
1cash88 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, and destruction. Our security measures include, but are not limited to:
The 1cash88 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a minor, we will promptly take steps to delete that data and close the associated account.
Parents and guardians who believe their child may have accessed or registered on the Platform should contact our support team immediately. We take such reports seriously and will investigate and act without delay.
Subject to applicable law, you have the following rights with respect to your personal data held by 1cash88. To exercise any of these rights, please contact our Data Protection contact as described in Section 16.
Request a copy of the personal data we hold about you, along with information about how it is processed.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where there is no longer a lawful basis for its retention, subject to our legal record-keeping obligations.
Request that we restrict processing of your data while a correction or objection is pending resolution.
Request your personal data in a structured, machine-readable format for transfer to another controller where technically feasible.
Object to processing based on legitimate interest, including direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds.
We will respond to all valid data rights requests within 14 business days. In complex or high-volume cases, we may extend this period by a further 14 days with written notice to you. We do not charge a fee for legitimate requests submitted in good faith.
With your prior consent, 1cash88 may send you promotional communications regarding bonuses, new game launches, sportsbook promotions, and platform updates. These communications may be delivered via email or in-Platform notifications.
You may withdraw your consent to receive marketing communications at any time by updating the notification preferences in your Account settings, or by contacting our support team and requesting removal from marketing communications. Withdrawal of consent will take effect within 5 business days.
Please note that withdrawal of marketing consent does not affect transactional communications that are necessary for the operation of your Account, such as deposit confirmations, withdrawal processing updates, security alerts, and KYC requests.
1cash88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered Members via Account notification or email.
We encourage you to review this Policy periodically. Your continued use of the Platform following the publication of any updated Policy constitutes your acknowledgement of the changes. If you object to any change to this Policy, please cease using the Platform and contact us to discuss your options.
For all data protection and privacy-related enquiries — including data access requests, erasure requests, complaints, or questions about this Policy — please contact the 1cash88 support team using the details below:
When submitting a data rights request, please include your registered username, the email address associated with your account, a clear description of your request, and any relevant supporting information. This helps us locate your data efficiently and respond accurately.
If you are not satisfied with our response to a data rights request or privacy complaint, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. In Malaysia, this is the Personal Data Protection Commissioner under the Personal Data Protection Act 2010 (PDPA).
Have questions about how 1cash88 handles your personal data? Our support team is available 24/7 in English, Bahasa Melayu, and Mandarin to help.